Senior Support Engineer

Summary

Act as an escalation point for difficult customer interactions and lead the resolution of complex issues through Zendesk tickets, merge requests, email, and video calls. Mentor and guide teammates on complex troubleshooting and customer communication through pairing sessions and cross-team…

This is a short summary. The full description, and the application form, are on GitLab’s own careers page.

Location

Bangalore, India

Visa sponsorship

No

Relocation support

No

Salary

Not listed

Role family

Technical / Customer Support

Posted

18 Aug 2026 · 60 days ago

Last checked

17 Oct 2026