Merchant Operations Manager - Center Of Excellence

Summary

Resolve the toughest merchant escalations end-to-end — including direct merchant contact — fixing both the issue and what caused it Review resolved cases across markets, coach the wider team, and set the quality bar Approve sensitive, high-value actions like large refunds, account restrictions…

This is a short summary. The full description, and the application form, are on Groupon’s own careers page.

Location

Bangalore (Gopalan Axis SEZ)

Visa sponsorship

No

Relocation support

No

Salary

Not listed

Role family

Operations / Generalist

Posted

8 Sept 2026 · 39 days ago

Last checked

17 Oct 2026