Lead - Business Systems Services

Summary

Own the architecture and technical roadmap for Customer Support applications and related integrations. Design scalable solutions across Freshdesk , knowledge management, chat, messaging, telephony, CRM, and enterprise applications. Provide architectural guidance for platform configuration…

This is a short summary. The full description, and the application form, are on Freshworks’s own careers page.

Location

Chennai, India; Bengaluru, India

Visa sponsorship

No

Relocation support

No

Salary

Not listed

Role family

Business Systems / IT Admin

Posted

6 Aug 2026 · 72 days ago

Last checked

17 Oct 2026