Account Manager I

Summary

The Small Business Account Manager is responsible for managing a portfolio of Small Business customer accounts, with a primary focus on customer retention, net dollar retention (NDR), renewals, cross-sell, and upsell. This role owns the end-to-end renewal process for approximately 70–90 customer…

This is a short summary. The full description, and the application form, are on Diligent’s own careers page.

Check before you apply: Diligent says visa sponsorship or relocation may be available, for example case by case or for some roles only. Confirm with the company.

Location

Washington, District of Columbia, United States

Visa sponsorship

Maybe: the company says it may be offered

Relocation support

No

Salary

Not listed

Role family

Sales / Account Exec / BDR

Posted

5 Aug 2026 · 73 days ago

Last checked

17 Oct 2026